NO GENERAL VISITATION ALERT

Dear Resident & Family,

This letter is to alert you that we learned one or more of our staff members/one or more of our residents developed or has suspected symptoms of COVID-19. In compliance with the Governors Order No. 20-009 the facility is suspending general visitation.    

We understand that connecting with family members is important. Other ways to connect include         telephone, email, text, or through Skype or FaceTime and Zoom conference with your loved ones.  Please contact the facility to schedule and a staff member will gladly help set up it up.

For the most up-to-date information on this topic, please visit the CDC website at

http://www.cdc.gov/covid19.

Thank you for your patience and understanding.

Sincerely,

Administrator

 

COMPASSIONATE CARE VISITORS ALERT

During these challenging times, we are committed to the health, safety, and happiness of our residents.

Per the Governor’s order, effective 9/15/2020, our facility is permitting visitation by Essential and Compassionate caregivers only at this time. All essential and compassionate caregivers must wear a mask upon entering the facility.

If you would like to schedule a visit with your loved one, or for additional information on our visitation policy please contact us and a staff member will gladly assist you.

Our dedicated team of Health Care Heroes continue to work on the front lines to care for your loved one and the communities we serve.

Thank you for your patience and understanding.

Sincerely,

Administrator

 

LEAVE OF ABSENCE ALERT

Dear Residents and Families,

As the holidays approach Whispering Oaks remains committed to keeping you and your loved ones safe.  We understand the desire to spend time with family over the holidays but remind you that gatherings pose a high risk in the spreading of COVID 19. Whispering Oaks continues to follow guidelines set forth by the Center for Disease Control (CDC).

Because of ongoing community transmission of COVID-19 the Center for Disease Control (CDC) recommends that residents do not participate in a planned leave of absence at this time. If, however, a resident wants to schedule a planned leave of absence from the facility, the facility clinical leadership should work with the resident and their loved ones to create a plan for a safer leave.

An element of this plan could include the need for the resident to quarantine in a private room for 14 days upon their return due to the high risk of transmission while out in the community.

Whispering Oaks strongly encourages you to consider the care needs of your loved one in determining your plan.

If you are listed as one of the approved General Visitors and would like to schedule a visit with your loved one, please contact us at 813.238.6406 and a staff member will gladly help set it up.  If you are not listed as one of the approved General Visitors and wish to be added to the list, please contact us to discuss. 

Our dedicated team of Health Care Heroes continue to work on the front lines to care for your loved one and the communities we serve.

Thank you for your patience and understanding.

Sincerely,

Administrator